MOMENTUM
Your solution for operational support and enhancements, MOMENTUM has predictable capacity, supporting operational enhancements up to full ServiceNow program management
ServiceNow transforms
work by providing

01
Leading AI

02
Centralized process automation

03
Leading user experience
The speed of innovation means there are constantly new features ready for evaluation and adoption.
MOMENTUM delivers
Consistency
Our team has a predictable, stable, and aligned capacity to complete prioritized tasks.

Quality
Workpact is committed to quality outcomes enabled by our team structure, methodology, and expertise.

Tranparency
The MOMENTUM methodology enables prediction of completion dates for backlog tasks based on prioritization and sprint capacity, putting control in your hands.

MOMENTUM options
Workpact offers MOMENTUM managed services options to fit your needs
Service
Bronze
Silver
Gold
Platinum
Backlog (story) development
Platform Operations
- Integration health monitoring
- Platform administration / support
- Application administration / support
- Periodic data load
- Incident response (SN issues)
- Patch support
Patch Support
Annual ServiceNow release test & remediation
* Customer SMEs test upgraded apps
*
*
Architect-led stakeholder support:
- Feature evaluation and adoption
- Data governance
- Development architecture governance
- Architecture review/change board
Optional Add-On
Quarterly roadmap planning
Optional Add-On
Optional Add-On
Stakeholder service (“BA support”)
Optional Add-On
Optional Add-On
Optional Add-On
find success
Enterprise results at the scale you need.
You've found your partner for long term success, begin your PACT today.