MOMENTUM

Your solution for operational support and enhancements, MOMENTUM has predictable capacity, supporting operational enhancements up to full ServiceNow program management

ServiceNow transforms
work by providing

01
Leading AI


02
Centralized process automation


03
Leading user experience


The speed of innovation means there are constantly new features ready for evaluation and adoption.

MOMENTUM delivers

Consistency

Our team has a predictable, stable, and aligned capacity to complete prioritized tasks.

Quality

Workpact is committed to quality outcomes enabled by our team structure, methodology, and expertise.

Tranparency

The MOMENTUM methodology enables prediction of completion dates for backlog tasks based on prioritization and sprint capacity, putting control in your hands.

MOMENTUM options

Workpact offers MOMENTUM managed services options to fit your needs

Service

Bronze

Silver

Gold

Platinum

Backlog (story) development

Labeler or manager role

Platform Operations

  • Integration health monitoring
  • Platform administration / support
  • Application administration / support
  • Periodic data load
  • Incident response (SN issues)
  • Patch support

Patch Support

Annual ServiceNow release test & remediation

* Customer SMEs test upgraded apps
*
*

Architect-led stakeholder support:

  • Feature evaluation and adoption
  • Data governance
  • Development architecture governance
  • Architecture review/change board
Optional Add-On

Quarterly roadmap planning

Optional Add-On
Optional Add-On

Stakeholder service (“BA support”)

Optional Add-On
Optional Add-On
Optional Add-On
find success

Enterprise results at the scale you need.

You've found your partner for long term success, begin your PACT today.